Your Dedicated Support: We're Here to Help!

At Royal Palm Floors, we believe that exceptional flooring deserves equally exceptional support. We're dedicated to ensuring your experience, from choosing your perfect floor to enjoying it for years to come, is smooth and satisfying. Our team is here to answer your questions, guide you through any challenges, and provide the assistance you need with a friendly and efficient approach.

How to Reach Our Support Team

To ensure we provide you with the most detailed and accurate assistance, our support is handled exclusively via email. This allows us to track your inquiries, share relevant resources, and provide comprehensive responses without interruption.

• Email Us At:estimate@royalpalmfloors.com

• Phone: (561) 790-7148

When you reach out, please help us help you faster by including:

• Your order number (if applicable).

• A clear description of your question or issue.

• Any relevant photos or videos that might help us understand your situation better.

What to Expect When You Contact Us

We understand that you're eager for answers! Here’s what you can expect when you send us an email:

• Prompt Response: We strive to reply to all emails within 1-2 business days. During peak times, it might take a little longer, but we promise to get back to you as quickly as possible.

• Expert Guidance: Our team is knowledgeable about all our products and processes. We're here to assist with:

  • Product information and recommendations

  • Order status updates and tracking

  • Guidance on proper care and maintenance

  • Understanding our warranty policies

  • Troubleshooting common issues

  • Any other questions you might have about Royal Palm Floors!

Our Commitment to You

Your satisfaction is our priority. We're committed to providing clear, helpful, and timely support to resolve your inquiries effectively. We appreciate your patience and cooperation as we work to ensure every Royal Palm Floors customer has a positive experience.

Thank you for choosing Royal Palm Floors. We look forward to assisting you!